Engagement Officer

As our Partner Engagement Officer, you will be a vital link between our training programs and the individuals who need them most. You will play a pivotal role in changing lives by working with key referral partners, such as local authorities, Jobcentres and employment partnership groups, to identify and engage new learners.

This is an opportunity to use your networking and communication skills to give people the chance to up-skill or re-skill, directly contributing to their journey towards sustainable employment.

Key Duties and Responsibilities:

1. Relationship Management: Develop and maintain relationships with external organisations and key referral partners, including Jobcentres and community groups.
2. Outreach and Engagement: Identify new work opportunities and engage with local employment groups to promote our diverse service offerings.
3. Sales and Marketing Follow-up: Manage and follow up on inquiries via telephone and email, highlighting the benefits and eligibility criteria of our programs.
4. Administration & Data Management: Maintain accurate and up-to-date records using our CRM system.
5. Performance & Targets: Consistently achieve monthly targets and Key Performance Indicators (KPIs) for program starts and learner placements.

What We’re Looking For

We are looking for someone with a positive attitude and a passion for helping others achieve their potential.

Key Skills & Experience

1. A valid UK driving license to attend events and meetings.
2. Experience working effectively in a target-driven environment.
3. Strong proficiency in IT.
4. Excellent telephone manner and strong administrative skills.
5. Self-motivated, resilient, and highly organised.
6. Prior experience in sales, customer service, account management, or recruitment.
7. Experience working with CRM systems.

What You’ll Get

1. Competitive salary (depending on experience)
2. Ongoing training and CPD opportunities
3. A supportive team environment within a forward-thinking business
4. The opportunity to make a real impact by helping individuals access life-changing training and qualifications

Join Tempus and be part of a team dedicated to delivering outstanding training services. Here, you’ll have the chance to apply your skills while being surrounded by a friendly, knowledgeable team that will support you every step of the way.

Apply now and help us continue changing lives.